28 Jun 2024
Team Lead, Field Debt Collection (40001237)
Category: Operations Division
Job Type:
Facility: Debt Collection
Job Purpose
- m bo tnh tun th, tnh chuyn nghip v hiu qu ca i ng Qun l trn c s kim sot vic thc hin cc quy nh, quy trnh, hng dn nghip v, ng thi nh hng, hng dn, h tr cc thnh vin trong i ng qun l. nhm x l n
- Gp phn nng cao hiu qu hot ng x l n bng vic tham mu cho lnh o cc phng thc x l n hiu qu, cc vn php l, chnh sch lin quan n thu hi n.
- Gp phn nng cao hiu qu hot ng tn dng thng qua vic gii quyt cc vng mc pht hin trong qu trnh x l n lin quan n thm nh, gii ngn... ca bn chuyn n.
Key Accountabilities (1)
Qun l, nh gi hiu sut lm vic ca team Thu hi n hin trng m bo p ng mc tiu KPI hng thng
To ng lc cho cc thnh vin trong nhm. Duy tr mc k lut v kim sot cao trong nhm
Ln k hoch lm vic cho tng thnh vin trong nhm, m bo ch tiu thu hi n c giao
o to, hun luyn, h tr v cng vic cho thnh vin trong nhm
Phn tch, nh gi tim nng thu hi n ca cc khon n c phn cng.
Bo co, cp nht tin x l n trn h thng ca ngn hng v ban qun l
Thc hin quy trnh trc tip i xc minh v gp g khch hng ti khu vc m phn, thng lng, c thc khch hng thanh ton n qu hn hoc tm kim thng tin khch hng khi cn thit.
Key Accountabilities (2)
- Bng cp: Tt nghip Cao ng tr ln.
- Gii tnh: Nam.
-C kinh nghim qun l nhm thu hi n hoc c kinh nghim t 1 nm tr ln v tr Trng nhm, hoc t 2-3 nm v tr Chuyn vin thu hi n trc tip (kt qu tt)
- Chm ch, c k nng x l tnh hung, c kh nng chu c p lc cng vic, thng xuyn c di chuyn v gp Khch hng
Key Accountabilities (3)
a im lm vic: 119 Trn Duy Hng, H Ni