Tr l qun l nh hng (Assistant Manager)
Hn np: 30/07/2024 Mc lng:
- 000.000 - 15.000.000
Np h s ng tuyn
THNG TIN C BN
S lng
1
Ni lm vic
Qun 3 - TP HCM
Gi lm vic
Lm theo ca
Loi hnh
Khch sn/ Khu cn h Resort/ Khu Du lch Nh hng/ Bar/ Pub
Ngnh ngh
m thc
V tr
Tr l, th k
Cp nht
15/07/2024 09:36
M T CNG VIC
- C nhn m bo tun th cc quy nh lin quan n Sc khe v An ton ni lm vic v Lut An ton v Sc khe ngh nghip, v cc chnh sch lin quan ti a phng.
- m bo cc nhn vin hiu r v quy trnh chun trong x l khch hng say xn v v thnh nin.
- Thnh tho v hiu bit v cc quy trnh Cu ha v S tn Nh hng cng nh cc yu cu v sc khe v an ton ti ni lm vic. m bo nhn vin nhn thc c nhim v chm sc ca h theo quy nh ca php lut v duy tr s thng tho .
- Chu trch nhim i vi Ngi phc v, sp xp nh hng (bao gm khn tri bn, bng bc, v.v.) theo yu cu ca Qun l nh hng v tiu chun ca Viet Deli.
- Theo di hot ng ca nhn vin phc v trong cng tc chun b v m bo tt c cc thit b c sn cho nhn vin thc hin nhim v ca h mt cch hiu qu.
- Kim sot thit b v m bo n c ct i vo cui mi ca.
- Phi hp vi Nhn vin Phc v mt cch hiu qu, trong khi vn duy tr tiu chun cht lng.
- Phn cng cc im trm cho Nhn vin phc v, c tnh n s cn bng hp l cc k nng ca nhn vin (v d mt nhn vin phc v lu nm so vi mt nhn vin mi).
- Phi hp gi ngh n ca nhn vin. m bo rng gi ngh c thc hin ng gi, v kp thi.
- Tin hnh cc cuc hp ngn trc ca phc v, cp nht im hi lng ca khch hng mi ngy, xem xt v cp nht thng tin ca cc t b phn v tt c cc yu cu ca khch hng.
- Kim tra li s sp xp nh hng trc gi phc v.
- Kim tra cc mc bng chm cng v y quyn s gi lm vic ca mi nhn vin.
- Gim st ton b thi gian phc v, theo di hot ng ca Nhn vin phc v theo cc tiu chun mt cch nhanh chng v hiu qu.
- Phi hp nhn thc n vi cc u bp.
- Phi hp dn bt a ra ngoi vi cc nhn vin tp v.
- Theo di Nhn vin phc v c ti im trm ca h, hoc ri khi v tr, theo yu cu phc v hay khng.
- m bo quy trnh thay khn tri bn ng chun c tun th v nhn vin thay khn phi ch n khn tri bn .
- Theo di nhn vin phc v dn dp nh khu vc pha sau v ct li tt c cc thit b trc khi kt thc ca.
- m bo rng iu ha v in c bt v tt theo nhu cu trong ngy.
- Tr l Qun l Nh hng s phi hp cht ch vi Qun l Nh hng v cc th tc giy t anh/c ta c th thc hin c cc nhim v nu Qun l Nh hng vng mt.
- Chun b lch lm vic v m bo ngh php hng nm nm trong khong ngn sch, k vng kinh doanh v theo hng dn ca Lut Lao ng.
- Kt hp vi phng Nhn s v Qun l Nh hng, h tr tuyn dng, o to v pht trin mt cch hiu qu, nh gi hiu sut, gim vng quay nhn s v ti u ha nng sut thng qua vic thc hnh cng vic hiu qu v sp xp nhn s.
- Bo tr tt c cc thit b trong nh hng, v d: khn tri bn, s, thy tinh, thit b in.
- Phn tch v tr li phn hi ca khch hng, s hi lng ca khch v lin kt thng tin v s hi lng ca khch hng; v a ra mt cam kt tch cc lin tc ci tin sn phm v hiu sut.
- Thc hin cc nhim v khc theo yu cu ca Qun l nh hng hoc Tng gim c.
- Thc hin v hon thnh tt c cc kha o to nhn vin, bao gm c bi dng SOP.
- m bo nng sut ca nhn vin ph hp vi tiu chun t ra.
- Thc y nhn vin v h tr tnh lin tc ca nhn vin.
- nh gi hiu sut ca nhn vin v phn tch nhu cu o to v pht trin.
- Pht trin cc gim st vin v cc nhn vin cp gim st khc.
QUYN LI C HNG
Lng c bn + ph cp + thng doanh thu
c hng y cc ch BHXH BHYT BHTN theo quy nh ca Nh nc.
c tham gia cc kha o to chuyn mn F&B
Lm vic trong mt mi trng nng ng, chuyn nghip, c nhiu c hi pht trin, thng tin.
C hi trao i, hc hi t khch hng cng nh cc i tc trong v ngoi nc.
Cc ch i ng: hiu h, team building, sinh nht, tic cui nm...
Tham gia cc s kin, hot ng tp th ca mt tp th chuyn nghip v nng ng
YU CU CNG VIC
- Bng c nhn v qun tr nh hng hoc khch sn hoc tng ng l mt li th.
Bachelor's Degree in Restaurant or Hotel Management or equivalent are advantage
- C cc minh chng chng minh kinh nghim trong ngnh qun tr F&B.
Proven food and beverage management experience
- Lun hng ti khch hng v dch v.
Guest-oriented and service-minded
- C kh nng lm vic linh hot, k c m v cui tun.
Ability to work flexible hours, including nights and weekend
- C kin thc v cc chng trnh, phn mm my tnh a dng (Microsoft Office, phn mm qun l nh hng, POS).
Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- C kh nng pht hin v gii quyt cc vn mt cch hiu qu.
Ability to spot and resolve problems efficiently
- Thnh tho trong vic y thc nhiu nhim v
Mastery in delegating multiple tasks
- C kh nng giao tip v lnh o
Communication and leadership skills
- Cp nht cc xu hng thc phm v ung v thc hnh tt nht
Up to date with food and beverages trends and best practices
- C kh nng qun l nhn s v t c cc mc tiu ti chnh.
Ability to manage personnel and meet financial targets
YU CU H S
B sung sau khi t phng vn.
