We are looking for Translator Manager
12Go is the leading multimodal online travel agency based in Bangkok, Thailand. Founded in 2012, we offer train, flight, bus, and ferry tickets, as well as transfers, insurance, and other travel products globally. At 12Go, our vision is to enable any customer to instantly book any route in the world. We develop technology to create memorable travel experiences for everyone, worldwide. Operating in more than 140+ countries, we have assisted over 4 million travelers, making their journeys easier and more enjoyable.12Go employs over 200+ professionals globally. We have a performance-driven culture that emphasizes continuous feedback and professional growth
We are seeking an experienced Translation Manager to oversee and coordinate the localization of our diverse content into multiple languages, ensuring a seamless, multilingual experience for our global audience. The ideal candidate will possess excellent project management skills, a keen eye for linguistic detail, and the ability to collaborate effectively with internal teams and external translators to meet our company's localization needs
Responsibilities:
- Oversee translations for a variety of content, including station and province names, website interface elements, and articles. Ensure all translations meet high standards of linguistic quality, accuracy, and consistency across all target languages;
- Identify and gather content that requires translation. Assess and set priorities based on project needs, coordinating with internal teams to align translation workflows with overall business objectives;
- Collaborate closely with external translators to deliver accurate, culturally relevant, and high-quality translations. Perform final reviews and approvals to maintain consistency and meet brand standards;
- Respond promptly to ad hoc translation needs from various departments, such as adding missing translations, updating outdated content, and making requested adjustments;
- Collaborate with internal teams to align localization efforts with broader company goals and timelines, ensuring timely and effective delivery
Requirements
Requirements:
- Proven experience in translation and localization for digital content, preferably within the OTA or travel industry;
- Familiarity with Markdown syntax to ensure correct formatting of translated content;
- Proficiency in SQL: ability to write SQL queries for mass translation uploads and updates;
- Experience coordinating with outsourced translators or language service providers;
- Knowledge of SEO principles and experience optimizing translated content for search performance;
- Fluency in English. Proficiency in additional languages is an advantage;
- Strong communication skills for collaboration with cross-functional teams and to manage multiple localization projects efficiently;
- Attention to detail in both linguistic accuracy and technical formatting;
- Familiarity with CAT tools or translation management systems;
- Familiarity with cultural nuances and linguistic differences in multiple languages
Nice to have:
- Familiarity with using macros for streamlining workflows and processes
Benefits
- Engaging work on a product that enables millions of travelers to book their trips daily;
- Remote work opportunity, allowing you to work from your own location;
- Paid vacation days;
- Access to paid training and various educational programs;
- The chance to collaborate with an enthusiastic and friendly team in an international environment;
- A competitive salary based on your experience
