CloudGO tuyn dng v tr Nhn vin h tr k thut (IT Support)
Cng ty TNHH Cng ngh CloudGO chuyn cung cp gii php chuyn i s tinh gn vi y cc gii php s cn thit cho hot ng Tip th, Bn hng, Chm sc khch hng v T chc vn hnh ca doanh nghip, hin ang cn tuyn v tr Nhn vin h tr k thut (IT Support),c th:
M t cng vic:
H tr cc cng vic trin khai d n mi nh: Gi template ly thng tin setup, h tr khi to user s dng, cu hnh my ch gi mail,...
Trao i vi nhn vin hoc khch hng trc tip hoc ch dn qua in thoi gip ci t h thng hoc gii quyt vn .
Son cc ti liu hng dn s dng v cp nht ln cc knh h tr khch hng nh Website, Chatbot, FAQs,.
Thc hin kho st khch hng v cht lng, hi lng trong qu trnh s dng ghi nhn phn hi gip ci thin sn phm, dch v
Lm bo co trnh cp trn v kho st khch hng v a ra xut ci thin, nng cao cht lng cng vic, hi lng ca khch hng
Cung cp h tr, bao gm ti liu v cc bo co lin quan n my tnh, mng.
H tr trin khai cc ng dng mi, thit lp ti khon v h s ca ngi dng mi, x l cc vn v mt khu.
Thit lp mi quan h tt vi khch hng v cc chuyn gia CNTT khc, chng hn nh cc lp trnh vin.
Yu cu cng vic:
Tt nghip trnh cao ng, i hc v Khoa hc my tnh, CNTT hoc lnh vc lin quan.
Kinh nghim trong vai tr IT Support hoc lin quan s c u tin.
Kin thc v kh nng x l nhiu vn vi my tnh, mng, phn mm, phn cng.
K nng phn tch v ra quyt nh nghin cu vn v xc nh cc gii php, k nng giao tip tt , kh nng qun l thi gian v sp xp cng vic, a tc v.
Tnh cch im tnh, ha ng, kin nhn v d to thin cm cho ngi xung quanh
C kh nng x l cc tnh hung b khch hng phn nn hoc cc vn pht sinh
Chu c p lc cao t cng vic
C hiu bit c bn v kim th phn mm, c kinh nghim l mt li th
Quyn Li:
Lng: Lng tho thun (Review tng lng mi nm)
Ch phc li, i ng: min ph gi xe, bp nh ngay ti cng ty, thng L, Tt, qu tng sinh nht, thng nhn vin xut sc, cc hot ng teambuilding, company trip, cc chng trnh o to chuyn mn, k nng hng tun, chng trnh Happy Hour, cc hot ng vn ho, s kin hp dn ca cng ty ( bng, cu lng, chy b, chin dch Marketing c gii thng)
Thi gian lm vic: Th Hai Th Su (8h30 - 17h30)
c lm vic vi cc doanh nghip, tp on trong v ngoi nc nhiu lnh vc khc nhau
c hc hi, o to v tham gia vo cc d n ln
Mi trng lm vic tr trung, thn thin, nng ng khuyn khch nhn vin xut v p dng cc tng sng to vo cng vic.
Cc ch khc theo quy nh nh nc (BHXH, 12 ngy php ngh l, Tt)
B Phn tuyn dng:
CTY TNHH CNG NGH CLOUDGO
a ch TPHCM: 13 ng 37 Khu th Vn Phc, P. Hip Bnh Phc, TP Th c, TP HCM
a ch HN: 364 Phm Vn ng, Phng C Nhu 2, Qun Bc T Lim, H Ni
Website: https://www.cloudgo.vn
Email: [Confidential Information]
Tel: 1900 29 29 90 hoc 0902 278 847 (Ms.Phng)/0917 947 257 (Ms. Th)
CloudGO - Gii php chuyn i s tinh gn
Hn 2500+ doanh nghip Vit la chn v trin khai
Ti mun c t vnTi mun dng th
CloudGO - Gii php qun l tip th, bn hng
v chm sc khch hng ton din
Hn 2500+ doanh nghip Vit la chn v trin khai
