Vietnamese Video Remote Interpreter (VRI)
Job Title: Vietnamese Interpreter
Location: Remote, work from home in Vietnam
Job Type: Independent Contractor
Position Overview: The Vietnamese Medical VRI is responsible for handling on demand audio and video calls to serve our limited English proficient (LEP) community and practitioners in a variety of industries such as Healthcare, Government, Community, Education etc.
Job Functions
- Provide effective video and audio interpreting sessions in a professional manner.
- Capture company provided data during interpreting session when required.
- Demonstrate the ability to adapt quickly to new and changing technologies.
- Adhere to interpreter ethical standards and procedural requirements specific to interpreting context.
- Demonstrate commitment to cultural sensitivity and working in a diverse environment.
- Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences.
- Strong aptitude and passion for customer service and interpreting.
- Maintain a professional demeanor throughout the video and audio sessions.
- Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
- Render exact and correct concepts and meanings according to interpreter protocol.
Qualifications
- Fluent and have strong verbal communication skills in both the source and target language (Vietnamese to English and vice-a-versa).
- Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
- Successful completion of a proficiency assessment or have a national certification.
- Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI and NCIHC).
- HIPAA compliant work environment and setting.
- Must be at least 18 years of age.
Preferred Qualifications
- Ability to read and write in the requested languages.
- Degree or certifications in interpreting practices.
- National Medical Interpreter Certification by CCHI, NBCMI or DSHS.
- Accredited Medical Interpreting Training course (i.e.: ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour accredited medical courses).
Technical Requirements
- High speed internet connection, cable or fiber optic services preferred.
- HIPAA compliant workspace, with 4 walls and a door that locks.
- Computer must have a direct connection into the modem.
- Home office must have a blue or green backdrop.
- Workspace must be quiet, distraction free from people, pets or outside noise.
