Closely monitor supplier performance both onsite and remotely against key quality metrics and initiatives.
Actively involved in NPD process and responsible for quality validation of new product in PP (pre-production run) phase.
Lead quality system and process audits. Work with suppliers to continuously improve the QMS level.
Continuously evaluate suppliers overall quality performance. Proactively update PMI internal teams on all issues affecting supplier performance and its impact to PMIs business strategy.
Responsible for customer complaint processing, and follow up the CAR with suppliers to close it effectively in timely manner
Serve as quality liaison between PMI and the supplier, make sure that PMIs quality standard and requirements are completely and properly implemented at suppliers through effective and frequent communication.
Responsible for shipment final inspection at suppliers by on-site inspection or effective management and evaluation of supplier self-inspection report.
Proficiencies
Familiar with ISO9000 or TS16949 standards, skilled at supplier audit.
Proficient in quality tools: PPAP, FMEA, SPC, Control Plan, etc.
Strong problem-solving skills, such as 8D, 5W1Y, etc
Good knowledge of plastics and Stainless-steel manufacturing process. Additional ceramic or glass industry experience will be a plus.
Ability to take initiative and prioritize tasks; good time-management, organizational, problem-prevention and problem-solving skills.
Excellent written and oral communication skills; ability to communicate effect. Reflect a professional image in writing, face to face or by telephone for information exchanges.
Good personal skills with the ability to effectively work with individuals and groups at all organization levels; ability to work independently and as part of a team.
Ability to maintain confidentiality of sensitive information.
Willingness to adapt to changing business needs and deadlines.
Ability to study and apply new information.
Reflect professional temperament and commercial appeal in any time.
Willing work under pressure and able to travel on request.